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Healing Together: How Communities Can Address Mental Health Challenges

Writer: Friendship BenchFriendship Bench

By Dixon Chibanda, MD



You are walking home after a long day, feeling the weight of worries you can not quite put into words. Familiar faces - neighbors, shopkeepers, officers on duty - surround you, yet there's not one person to confide in. This silent struggle is universal. Across the globe, millions are grappling with anxiety, depression, and loneliness. Factors such as global instability, personal stagnation, interpersonal conflicts, and work-related stress contribute to the mental health crisis. Despite being more connected than ever, many of us lack adequate access to the support we need and an epidemic of loneliness lurks within our communities.


What if, instead of enduring this in silence, there was someone in your community ready to listen, empathize, and assure you that you are not alone?


 

As a Zimbabwean psychiatrist, I faced this question profoundly after the tragic loss of a young patient named Erica to suicide. At that time, I was one of only 12 psychiatrists serving a population of over 12 million people. This personal and professional crisis compelled me to rethink mental health care. We pioneered the Friendship Bench, a simple yet transformative idea: training grandmothers as lay counselors to provide accessible mental health support within their communities. This evidence-based model has since expanded globally, demonstrating that effective mental health solutions do not always require expensive clinics or specialized professionals; sometimes, they begin with a heartfelt conversation on a bench.


The Global Mental Health Crisis: A Shared Struggle

From the bustling streets of New York City to the remote villages of the Global South, mental health challenges are intensifying. Depression has become the leading cause of disability worldwide, according to the World Health organization, with suicide rates alarmingly high, especially among young people.The COVID-19 pandemic exacerbated this crisis, heightening feelings of isolation and uncertainty for us all. Yet, access to care remains starkly unequal. In some sub-Saharan African countries, there is just one psychiatrist per 1,000,000 people, according to UNICEF and WHO. Even in more developed nations, stigma, cost, racial marginalization and healthcare system inefficiencies prevent many from seeking help.


Clearly, the current approach is insufficient. This brings us to the critical question: can communities themselves spearhead the journey toward psychological wellness and resilience?


Community-Driven Solutions: The Power of People Helping People

The Friendship Bench model has demonstrated that mental health support can be both simple and effective. When grandmothers in Zimbabwe were trained to offer empathetic, problem-solving therapy on simple wooden benches, those who participated showed significant improvement, surpassing outcomes from conventional medical treatments.

This success isn’t just about therapy, it’s about connection. Mental health isn’t isolated from other life challenges like poverty, domestic violence, or social exclusion. This is why innovative mental health care extends beyond conversations to include peer-led support groups, and economic empowerment initiatives.


Inspired by the Friendship Bench, similar initiatives have emerged worldwide. In New York City, large orange blocks serve as conversation hubs. In Zanzibar, imams incorporate mental health support into their religious guidance. These are but a couple of examples of people-first, people-led initiatives effectively addressing mental health challenges. Seeing the results, we can replicate this anywhere. In El Salvador, Catholic nuns who were the frontliners of the COVID-19 pandemic could be trained in the Friendship Bench model to offer emotional support in communities affected by violence, for example.. Through the power of working together, each community adds its unique signature.


How You Can Help Address Mental Health in Your Community

The success of community-driven mental health initiatives like the Friendship Bench shows that everyone has a role to play in enhancing mental well-being. Here are some actionable steps:


1. Become a Compassionate Listener

You don’t need a psychology degree to support someone struggling with their mind. Often, the most healing act is to listen without judgment. Learn how to hold space for people - ask, “How are you really doing?” and allow them to share their truth openly.

In your friend groups, consider rotating roles as listeners, dedicating a little time each week to support one another. This approach has been effectively explored by leaders like Simon Sinek and integrated into mentorship models such as the Anam Cara Mentorship of the Lotus Institute.


2. Create Safe Spaces for Conversations

Whether it’s a park bench, a community center, or local café, people need informal, stigma-free environments to talk. You could organize support circles, storytelling events, or virtual check-ins within your neighborhood to foster open dialogue.


3. Partner with Local Leaders and Elders

In the Friendship Bench model, grandmothers play a pivotal role because of their trusted status in the community. In your community, you can Identify and collaborate with local figures - teachers, religious leaders, barbers, or shop owners, who can be trained to provide basic emotional support. For instance, in West Africa, hairdressers have been trained to recognize and assist clients with mental health issues, effectively bridging the gap in professional mental health services.


4. Advocate for Mental Health Inclusion

Champion policies that integrate mental health care into primary healthcare systems, workplaces, and educational institutions. Advocate for mental health days at work, comprehensive mental health education in schools, and accessible resources for marginalized groups.


5. Support or Initiate a Community Mental Health Program

Programs like the Friendship Bench offer digital toolkits (e.g., Friendship Bench In A Box) that help people establish similar initiatives in their communities. Consider starting a peer support group, connecting people with mental health resources, or adapting the Friendship Bench model to your local context.


Reimagining Mental Health Care: From Institutions to Communities

My hope in this space that we find ourselves collectively is to work together to revolutionize basic mental health services. Seeking to restore our common humanity is a worthwhile task in a world that is growing more and more divided.


My nearly two-decade journey has reinforced that mental health care does not have to rely solely on specialists. It can be embedded in our communities, powered by the empathy and wisdom of everyday individuals. Recognizing our interconnectedness transforms mental health support into a collective endeavor, rather than a service awaited from institutions. In Zimbabwe, we transformed benches into bridges, connecting people, healing communities, and affirming that mental health care is a universal right. While your approach may differ, our collective creativity, empathy, and resilience equip us to devise solutions to the challenges we face when we think and act as a united people.


The question I asked myself years back, and a question you may wish to ask yourself today is: what is my role in this movement?


The world is facing a mental health crisis, but solutions don’t have to be out of reach. If a simple bench in Zimbabwe can transform lives, imagine what could happen if people everywhere took action.


What small step can you take today to make mental health support more accessible in your community?



References:

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  2. “Alight: El Salvador.” Wearealight.org, 2018, www.wearealight.org/el-salvador. Accessed 21 Feb. 2025.

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  8. Peltier, Elian. “Need Therapy? In West Africa, Hairdressers Can Help.” The New York Times, 26 Nov. 2023, www.nytimes.com/2023/11/26/world/africa/hair-salon-mental-health-services.html.

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  12. The Lotus Institute. “Anam Cara Course.” The Lotus Institute, 2024, www.thelotusinstitute.org/anam-cara. Accessed 21 Feb. 2025.

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  14. WHO. ““Depression: Let’s Talk” Says WHO, as Depression Tops List of Causes of Ill Health.” Www.who.int, 30 Mar. 2017, www.who.int/news/item/30-03-2017--depression-let-s-talk-says-who-as-depression-tops-list-of-causes-of-ill-health.

  15. Worley, Heidi . “Depression a Leading Contributor to Global Burden of Disease.” PRB, 1 June 2006, www.prb.org/resources/depression-a-leading-contributor-to-global-burden-of-disease/.

  16. Yoch, Mila, and Rebecca Sirull. “New Global Burden of Disease Analyses Show Depression and Anxiety among the Top Causes of Health Loss Worldwide, and a Significant Increase due to the COVID-19 Pandemic | the Institute for Health Metrics and Evaluation.” Www.healthdata.org, 8 Oct. 2021, www.healthdata.org/news-events/insights-blog/acting-data/new-global-burden-disease-analyses-show-depression-and.

 

 

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